Masterclasses

Retailer Sales Course ($99/person)

120 Mins
Presented by: Kizzy Okoukoni– Sales Coach with 18 year experience. Cost: $99 per person. Receive an overview of the Critical Sales Factors (CSF), their functionality, and their importance in achieving success in your chosen field. The session will focus on emotion and relationship selling skills and techniques, covering 3 areas from the CSF being Farming, objection handling, customer management and retention. The session will cover: Introduction to CSF and its significance in achieving desired outcomes and income. Farming techniques for building stronger client relationships. 5 Skills for building stronger client relationships. Hour of Power technique for effective sales. Make that call. Follow up effectively. Understanding customer expectations, perceptions, and satisfaction. Exploring the 5Cs of customer loyalty. Customer management skills Handling objections effectively. Questioning and discovery Asking for the order

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